Drive business agility with RPA
Robotic process automation (RPA) is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations and maintenance of records and transactions. What is different about the latest wave of RPA is the maturity of both technology as well as the business processes it is applied to. This game-changing technology employs robots to guide customers, accept key tone or voice-based responses, and pass on instructions to the underlying application to complete a transaction.
Robotic Process Automation (RPA) helps companies automating their business processes and save significant amounts of money by shifting mundane, repetitive tasks, such as data extraction or data translation, from humans to robotic software agents.